Privacy Policy

Effective Date: July 6, 2026  ·  Contact: support@playprep.app

Thank you for using PlayPrep. This Privacy Policy explains how PlayPrep Labs LLC collects, uses, shares, and protects your information when you use our mobile application and related services. We are committed to transparency and to keeping your information safe.

1. Who We Are

PlayPrep is a mobile application designed to help anyone plan, organize, and manage activities, crafts, field trips, and learning experiences — including parents, teachers, homeschoolers, camp counselors, group leaders, and individuals planning activities for themselves or others of any age. PlayPrep is operated by PlayPrep Labs LLC, an Indiana limited liability company.

• Company: PlayPrep Labs LLC
• State of formation: Indiana, USA
• Contact: support@playprep.app

2. Who This App Is For

PlayPrep is intended for use by anyone age 13 and older who plans or participates in activities — including parents, educators, homeschoolers, camp counselors, group leaders, and adult learners. The app supports activity planning for participants of all ages, from young children to adults.

Any information about participants — such as names, birthdates, age ranges, interests, or accessibility preferences — is entered by the account holder (who must be at least 13 years old) on behalf of themselves or others in their group.

By using PlayPrep, you confirm that you are at least 13 years old. If you are under 18, you confirm that a parent or guardian has reviewed and agreed to this policy on your behalf.

3. Information We Collect

3.1 Account Information

When you create a PlayPrep account, we collect:

• Your email address and password (if you register with email)
• Your name (if provided during sign-up)

Account authentication is powered by Supabase (see Section 6).

3.2 Content You Create

Data you enter into PlayPrep is stored on our servers (Supabase) and locally on your device. This includes:

• Activity titles, descriptions, steps, tips, and supply lists
• Photos you add to activities or places
• Participant profile information: nicknames, birthdates, age groups, interest preferences, and accessibility preferences (such as sensory preferences or mobility notes)
• Places and field trip details
• Planning, scheduling, and calendar data
• Shopping list and supplies data
• Collections and organizational data

3.3 Location Data

PlayPrep may request access to your device's location for the following purposes:

• Places feature — address geocoding: To geocode addresses you enter for field trips and local places, allowing them to appear on the in-app map. On mobile devices, geocoding uses your device's built-in location services at no data cost to you. On the web version, geocoding uses Nominatim (nominatim.org), a free open-source geocoding service. Your search query (address or place name) is sent to Nominatim, but no account or device identifier is included.
• Places feature — Explore nearby: When you use the "Near me" feature in the Explore tab, your approximate device coordinates are used to search for nearby places using the Google Places API. Only your coordinates are sent — no personal identifiers are included. Results are cached in our database to minimize repeated API calls.
• Spark AI recommendations: If you enable location for Spark, your approximate location may be used to provide location-relevant activity suggestions.

Location access is optional. You can use PlayPrep without granting location permission. You can revoke location access at any time in your device settings.

3.4 Imported Content

PlayPrep allows you to import activity content from third-party URLs. When you use this feature, the source URL is permanently associated with the imported activity to preserve attribution. You are responsible for ensuring your use of imported content complies with the original creator's terms and copyright.

3.5 Crash Reports & Diagnostics

PlayPrep uses Sentry (sentry.io) for crash reporting and error diagnostics. When the app crashes or encounters an error, Sentry automatically collects:

• The type and location of the error in the code
• Device type, operating system version, and app version
• A stack trace (technical log of what the app was doing)
• Your anonymous user ID (if logged in) — not your name or email

Sentry data is used only to identify and fix bugs. It is not used for advertising. You can review Sentry's privacy practices at sentry.io/privacy.

3.6 Subscription & Payment Data

PlayPrep subscriptions (Pro and Pro Plus) are managed by RevenueCat. RevenueCat processes subscription status, entitlements, and renewal data. We do not handle or store your payment card details — all payment processing is handled by Apple's App Store or Google Play. RevenueCat's privacy policy is available at revenuecat.com/privacy.

3.7 Push Notifications

If you enable push notifications, PlayPrep may store a device push token to deliver local and server-triggered notifications (such as plan reminders or collection collaboration updates). Each device you use stores its own token, so notifications are delivered correctly to all of your active devices, not just the most recently used one. You can disable notifications at any time in your device settings or in the app's Notifications settings screen.

3.8 Device & Account Security Data

When you use PlayPrep’s cloud sync (Pro and Pro Plus) on a phone, tablet, or through the web companion, we register that device to your account so sync and account security work reliably. For each device, we store:

• A unique device identifier generated automatically by the app — not a hardware serial number, and not tied to your identity on its own
• Device platform (iOS, Android, or web) and app version
• When the device was last active and when it last successfully synced
• An approximate location (city/region level), resolved from the device’s IP address at the moment it connects to our servers — this is separate from, and not derived from, the GPS-based location described in Section 3.3, which is used only for Places features and never for account security
• A push notification token, if notifications are enabled (Section 3.7)

This information is used only for sync reliability and account security — for example, enforcing the device limit described in Section 9, letting you view and manage your connected devices from the in-app Manage Devices screen, and flagging unusual account activity (such as an unusually high number of new devices in a short time) for manual review. It is never used for advertising and never shared with advertisers.

Approximate location is resolved using a third-party IP geolocation service (Section 6). If that lookup ever fails or is unavailable, your device still works normally — it simply won’t show a location on the Manage Devices screen.

4. How We Use Your Information

5. Affiliate Links & Sponsored Content

5.1 Affiliate Links — Amazon Associates

PlayPrep participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. When you tap a "Shop" or supply link in the app, you may be directed to Amazon with our affiliate tag (playprep07-20) included in the URL. If you make a qualifying purchase, PlayPrep Labs LLC earns a small commission at no additional cost to you.

Amazon's privacy policy is available at amazon.com/privacy.

5.2 Other Affiliate Programs

PlayPrep may participate in additional affiliate programs from time to time (such as Kiwi Co, Melissa & Doug, Viator, or other family-focused brands). When such partnerships are active, supply or product links may include affiliate tracking. We will clearly label sponsored or affiliate content within the app. Affiliate relationships do not influence our activity recommendations or editorial decisions.

5.3 Sponsored Content

PlayPrep may feature sponsored content (such as a "Sponsored" activity or product spotlight) from brand partners. Sponsored content will be clearly labeled. PlayPrep Labs LLC retains full editorial control and does not allow sponsors to access your personal data.

6. Third-Party Services We Use

7. How We Share Your Information

We do not sell your personal information. We share information only as described in this policy:

• Service providers: Supabase, Sentry, and RevenueCat receive data as described above to provide their services.
• Affiliate networks: Clicking affiliate links sends click data to Amazon or other affiliate partners. We do not share your name, email, or account data with affiliate partners.
• Legal requirements: We may disclose information if required by law, subpoena, or to protect the rights and safety of PlayPrep Labs LLC, our users, or the public.
• Business transfer: If PlayPrep Labs LLC is acquired, merged, or transfers assets, your data may be transferred as part of that transaction. We will notify you of any such change.

8. Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide services. You can manage most of this yourself from Settings → Privacy & Data in the app:

• Export your data: Use Export my data in Privacy & Data to download a copy at any time.
• Delete your account: Use Delete account & data in Privacy & Data. You’ll be asked to re-enter your password and type DELETE to confirm. Your account is then scheduled for deletion 24 hours later — you remain signed in during this window, and we email you a cancellation link. Every device signed into your account will show a notice that deletion is pending until it’s cancelled (from that notice, the email link, or by contacting us) or completed. If the 24-hour period passes without cancellation, your account and all associated data — including cloud-stored photos — are permanently deleted. This cannot be undone once it happens.
• You can also reach us at support@playprep.app for help with either of the above, or to request deletion if you’re unable to access the app.

Some anonymized data (such as aggregated crash reports in Sentry) may be retained after account deletion. See Section 9 for how long cloud-synced content itself is retained, separate from your account.

9. Device Limits & Cloud Data Lifecycle

Pro and Pro Plus subscriptions include cloud sync across up to 5 devices (including the web companion). This section explains how that works day to day and what happens to your data over time — see our Terms of Service for what counts as misuse of the device limit.

9.1 Up to 5 Connected Devices

A phone, tablet, and the web companion each count as one device toward the 5-device limit on Pro and Pro Plus accounts. You can view your connected devices — platform, approximate location, and last-active time — and remove any of them at any time from Manage devices in Privacy & Data. Removing a device frees its slot immediately, with no waiting period to reconnect.

9.2 If a Device Is Offline a Long Time

If a device hasn’t successfully synced in 45 days or more, the next time it reconnects we ask you to choose between downloading the latest data from the cloud (replacing anything saved only on that device) or merging that device’s data back in first. We ask rather than deciding for you because either choice can mean losing something, and you’re in the best position to know which matters more for your situation.

9.3 Deleted Items

When you delete an activity, place, or other item, it isn’t removed from our servers immediately — it’s marked for deletion so your other devices have a chance to learn about the change the next time they sync. Once enough time has passed that every active device has had that chance (typically within 45–90 days, depending on your devices’ own sync activity), the item is permanently removed.

9.4 Cloud Data After Cancelling a Subscription

If you cancel or downgrade from Pro or Pro Plus, you keep using PlayPrep as a free user with everything still saved on your own device. If your account stays on the free tier for 31 consecutive days, your cloud-synced backup (activities, places, and related content) is deleted from our servers — your account itself, your settings, and anything still saved on your device are not affected. If you resubscribe afterward on the same device, your data is restored automatically. Resubscribing on a different device after the original device has been lost, reset, or had the app removed will not recover that backup.

10. Minors & Participant Privacy

PlayPrep accounts must be held by users age 13 or older. We do not knowingly collect personal information directly from children under 13. Participant profile data (nicknames, birthdates, interests, accessibility preferences) is entered by the account holder — an adult or older teen — on behalf of themselves or others in their group, and is stored within the account holder's account.

If you believe a child under 13 has independently created an account and provided personal information, please contact us at support@playprep.app and we will delete that account and information promptly.

11. Security

We implement industry-standard security measures including:

• Encryption in transit (TLS/HTTPS) for all data sent between your device and our servers
• Encryption at rest for data stored in Supabase
• Row-level security policies to ensure users can only access their own data
• Secure authentication via Supabase Auth

No system is perfectly secure. We encourage you to use a strong password and to keep your device software up to date.

12. Your Rights

All Users

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may update your account information directly in the app or by contacting us.
• Deletion: You may request deletion of your account and data at any time.
• Portability: You may request an export of your data.

California Residents (CCPA)

PlayPrep does not sell personal information. We do not engage in cross-context behavioral advertising using personal identifiers. California residents have additional rights under the CCPA including the right to know what personal information is collected, to delete personal information, and to opt out of the sale of personal information (which we do not conduct). To exercise these rights, contact support@playprep.app.

EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the GDPR including the right to restrict processing, to object to processing, and to lodge a complaint with a supervisory authority. Our legal basis for processing your data is the performance of the contract (providing the app services) and legitimate interests (improving the app, security). Contact us at support@playprep.app to exercise your rights.

13. International Users

PlayPrep Labs LLC is operated from the United States. If you access PlayPrep from outside the US, your information may be transferred to and processed in the United States. By using PlayPrep, you consent to this transfer.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through an in-app notice and update the "Effective Date" at the top of this document. Continued use of PlayPrep after changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

• Company: PlayPrep Labs LLC
• Support & data requests: support@playprep.app
• General inquiries: hello@playprep.app
• Location: Indiana, USA